My Judi Privacy Policy – How We Protect the Personal Data of Malaysian Members

At my judi, your privacy is something we take seriously. Every piece of information you share with us — from your name to your payment details — is handled with the highest level of protection we can provide. This document sets out, clearly and honestly, what we collect, why we need it, and how it is used.

Last updated: 1 January 2026
Version 3.1
Bahasa Melayu (ms-MY)
My Judi's Privacy Commitment
Your data never sold to any third party
Encryption 256-bit SSL for all transactions and logins
Internal data access limited and audited periodically
Right of access, correction and data deletion available to all members
Data is stored on secure servers, Malaysian legal compliance

My Judi's Six Core Data Protection Principles

This is how my judi approaches privacy – not merely as a legal obligation, but as a moral responsibility to every member

Data Minimisation

My judi only collects data that is strictly necessary to provide its services. We do not request excessive information or sensitive data unrelated to platform operations.

Enterprise-Grade Protection

256-bit SSL encryption, segmented data storage, tiered access controls, and regular security audits ensure your data is protected against both internal and external threats at all times.

Not Sold, Not Shared

Your personal data is never sold, rented, or shared with advertisers or third-party companies for marketing purposes without your consent. This is my judi's unwavering commitment to its members.

You're in Control

You have the right to access, correct, download, or delete your personal data at any time. Contact us by email and we will process your request within 14 business days.

Periodic Data Retention

Your data is retained only for as long as necessary for the stated purposes or as required by Malaysian law. Inactive account data of 5 years or more will be securely archived or deleted.

Breach Notification

In the event of a data breach involving your personal information, my judi is committed to notifying affected members within 72 hours of the breach being detected.

How Your Data Is Managed at My Judi

📝
Collection
Registration, deposits, gameplay
🔒
Encryption
256-bit SSL, immediately
🗄️
Secure Storage
Segmented servers
Limited Use
For stated purposes only
1
Introduction & Scope of Privacy Policy

This Privacy Policy document is published by my judi, an online casino and Sports Betting platform operating in myjudi.biz. This document details how we collect, process, store, share, and protect your personal information as a member or visitor of our platform.

This policy applies to all individuals who interact with the my judi platform, including registered members, website visitors without an account, and anyone who communicates with our support team. By registering for or using my judi's services, you provide informed consent to the collection and processing of data as described in this document.

Your Consent: Continued use of the my judi platform following any updates to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically.

My judi complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We take this responsibility seriously and operate on the principle that your privacy is a fundamental right to be upheld, not merely a legal obligation.

2
Types of Personal Data We Collect

My judi collects various categories of data depending on how you interact with our platform. Below is a detailed breakdown:

Data CategoryExample InformationCollection Methods
IdentityFull name, date of birth, IC/passport numberRegistration form, KYC verification
ContactEmail, Malaysian phone number, mailing addressRegistration, profile updates
FinancialPayment methods, deposit/withdrawal historyDeposit and withdrawal transactions
TechnicalIP address, device type, browser, operating systemAutomated system logs
UsageGames played, session duration, preferencesPlatform activity
CommunicationsSupport chat records, enquiry emailsCustomer service interactions
My judi does not collect sensitive information such as biometric data, health information, political views, or religious beliefs unless specifically required by applicable law.
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Purpose of Data Collection & Processing

Data we collect is used exclusively for the following purposes, all of which are directly related to delivering my judi's services to you:

  • Account Management: Creating, verifying, and managing your my judi account, including the identity verification (KYC) process required under gambling legislation
  • Transaction Processing: Processes deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks, and your chosen withdrawal method for winnings
  • Service Provision: Grants access to all games including slots, Live Casino, Roulette, Blackjack, Malaysia Super League match odds, badminton, and e-sports
  • Security & Fraud: Detecting and preventing fraud, money laundering, multiple account usage, and other illicit activities
  • Customer Support: Providing technical support and resolving disputes or complaints
  • Legal Compliance: Meet applicable Malaysian regulatory and legal reporting requirements
  • Platform Improvements: Analysing usage patterns to improve the user experience, in a way that does not identify you as an individual
  • Marketing Communications: Sending promotional offers, bonus notifications, and the latest updates — only where you have given consent, which you may withdraw at any time
4
Data Sharing with Third Parties

My judi does not sell, rent, or trade your personal data to any party for commercial purposes. However, there are limited situations where sharing data with trusted third parties is necessary to deliver our services to you:

  • Payment Processors: Payment service providers such as Touch 'n Go, DuitNow, GrabPay and FPX banks receive the transaction information required to process your deposits and withdrawals
  • Game Software Providers: Software companies providing games to the my judi platform may process limited game session data for technical purposes
  • Cloud Services & Infrastructure: Cloud server and storage providers that have signed strict data protection agreements with my judi
  • Identity Verification Agency: Third-party KYC services that assist us in verifying member identities for anti-money laundering compliance purposes
  • Regulatory Authority: When required by law or a valid court order
All third parties working with my judi are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific agreed purposes, and we regularly review all data-sharing arrangements.
5
Data Security Measures

My judi continually invests in the latest security infrastructure to protect your data. The technical and organisational measures we have in place include:

  • Transmission Encryption: All communications between your browser and the my judi platform are encrypted using TLS 1.3 protocol with 256-bit SSL certificates
  • Storage Encryption: Sensitive data such as payment information is stored in encrypted format using AES-256 standards
  • Tiered Access Control: Only my judi staff who require data access for their specific duties are permitted – the "least privilege" principle is strictly enforced
  • Security Audits: Regular security audits by independent third parties to detect and address any system vulnerabilities
  • Two-Factor Authentication (2FA): Available to all my judi members and strongly recommended for additional account protection
  • Continuous Monitoring: An intrusion detection system (IDS) operates 24/7 to identify suspicious activity

While we take all reasonable steps to protect your data, no security system is 100% foolproof. We strongly encourage you to use a strong password, enable 2FA and never share your my judi account login details with anyone.

6
Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy principles we uphold, you have the following rights regarding your personal data at my judi:

Right of Access
Request a copy of all personal data we hold about you
Right to Rectification
Correct inaccurate or outdated information in your account
Right to Erasure
Request deletion of your data when there is no longer a legal basis for retaining it
Right to Object
Object to the processing of your data for direct marketing purposes at any time
Right to Data Portability
Obtain your data in a machine-readable format (CSV/JSON)
Right to Restriction
Request a restriction on processing while a dispute over data accuracy or usage is under review

To exercise any of the above rights, please submit a written request to support@myjudi.biz with the subject line "Personal Data Rights Request". We will verify your identity and process your request within 14 business days. No fee is charged for reasonable requests.

7
Cookies, Tracking Technologies & Analytics

The my judi platform uses cookies and similar tracking technologies to enhance your experience. Below are the categories of cookies we use:

  • Essential Cookies (Required): Required for core platform functions – session login, CSRF security, language preferences. Cannot be disabled without affecting platform functionality
  • Functional Cookies: Stores your preferences such as preferred odds format, favourite games, and display settings
  • Analytics Cookies: Helps us understand how members use the platform so we can make improvements. Analytics data is processed in aggregate and does not identify you as an individual
  • Performance Cookies: Monitoring page load speeds and system performance to ensure a smooth gaming experience

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some my judi platform features.

*Preview of cookie notice display – not an actual interactive element

8
Financial & Payment Transaction Data

My judi handles financial data to the highest security standards. All deposit and withdrawal transactions are processed through licensed and secure Malaysian payment methods, including Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks, and other banks) – all in Malaysian Ringgit (RM).

Regarding credit/debit card or bank account data:

  • My judi does not store full card numbers or your bank account information on our servers
  • All payment processing is handled through payment gateways that comply with PCI-DSS standards
  • Transaction records (amount, date, method) are retained for 7 years to comply with Malaysian financial regulations
  • Your full transaction history is accessible via your my judi account log
9
Cross-Border Data Transfers

In certain operational situations, your data may be processed or stored on servers located outside Malaysia. This includes the use of international cloud services and computing infrastructure required to deliver the my judi platform.

When data is transferred overseas, my judi ensures equivalent protection through:

  • Data processing agreements (DPA) compliant with international standards with all cloud providers
  • Selection of licensed providers in jurisdictions with adequate data protection laws
  • Data encryption in transit and at rest, regardless of storage location
10
Data Retention Period

My judi retains your personal data only for as long as necessary for the stated purposes or as required under Malaysian law:

Data TypeRetention Period
Active account dataThroughout active account period
Closed / inactive account data5 years after account closure date
Financial transaction records7 years (legal requirement)
Security & audit logs3 years
Support communication records2 years after resolution
Analytics data (aggregated, no PII)Unlimited – cannot be used to identify individuals

Upon expiry of the retention period, data will be securely deleted or fully anonymised so that it can no longer be linked to any individual.

11
Amendments to the Privacy Policy

My judi reserves the right to update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry best practices. The date of the most recent update is always displayed at the top of this document.

For material and significant changes, my judi will notify you via:

  • Notification emails sent to the address registered on your account
  • A prominent banner notice on the platform homepage for at least 14 days
  • In-platform notification upon login after an update is published

Continued use of the my judi platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree, you have the right to close your account and withdraw your remaining balance.

12
Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data at my judi, please reach out to us through the following channels:

  • Privacy Email: privacy@myjudi.biz
  • General Support Email: support@myjudi.biz
  • Live Chat: Available on the platform homepage 24/7
  • Response Time: Privacy enquiries – within 5 business days; Data rights requests – within 14 business days
We take every privacy enquiry seriously. Whether you're satisfied with how my judi handles your data — or you're not — we'd like to hear from you. Your feedback helps us continually raise the bar on our privacy protection standards.

Privacy Assured, Entertainment Guaranteed – Register with My Judi Today

Now that you know how we protect your data, it's time to enjoy Malaysia's best online casino experience with complete peace of mind. Over 250,000 members have placed their trust in my judi.

Data protected by 256-bit SSL
Compliant with Malaysia's PDPA
Never sold to third parties

By registering, you agree to the Terms & Conditions and my judi Privacy Policy. Minimum age 21. Gamble responsibly.

Bahasa Melayu