My judi Terms & Conditions – The Complete Guide for All Members of Malaysia's Online Casino Platform

Welcome to my judi, an online casino entertainment platform operating under the domain myjudi.biz. This Terms & Conditions document constitutes a legally binding agreement between you ("Member" or "User") and my judi ("Platform", "We", "Company").

By registering an account, making a deposit, accessing any game, or using any part of the my judi platform, you acknowledge that you have read, understood, and agree to be bound by all provisions of this document, as well as our Privacy Policy and Responsible Gaming Policy.

My judi reserves the right to modify, add, or remove any part of these terms at any time without prior notice. It is the member's responsibility to review the latest terms periodically. Continued use of the platform following any changes constitutes acceptance of the updated terms.

These terms are governed by applicable law, and all disputes shall be resolved through the dispute resolution channels designated by my judi.

To be eligible to register for and use my judi's services, you must meet all of the following requirements at all times:

• Aged at least 21 years at the time of registration and throughout the duration of membership
• Individuals or entities not prohibited by local law from participating in online betting activities
• Register and play on your own behalf, not on behalf of any other person
• Not acting under the influence of or coercion by any third party when making financial decisions on the platform
• Never been placed on a self-exclusion list enforced by any relevant regulatory body

Each individual is only permitted to hold one (1) active account at my judi at any one time. Any discovered duplicate accounts will result in the closure of all associated accounts and forfeiture of all credit balances without compensation.

Upon registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as per identity card or passport
• An active Malaysian phone number for OTP verification
• A valid and accessible email address
• Accurate date of birth for age verification

You are solely responsible for keeping your account password confidential. my judi will not be held liable for any losses arising from unauthorised access resulting from a member's own negligence in safeguarding their login credentials. Use a strong, unique password and enable two-factor authentication (2FA) for added protection.

If you suspect your account has been compromised, please contact the my judi support team immediately via live chat or email at support@myjudi.biz.

My judi accepts deposits in Malaysian Ringgit (RM / MYR) only. All transactions are processed through legitimate and secure local payment methods:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow (all Malaysian banks)
• FPX Internet Banking: Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, Bank Islam, and others

All deposits are processed instantly unless a technical disruption occurs. Withdrawals are processed within the following timeframes based on VIP tier: Standard Member (1–24 hours), Silver (30 minutes–6 hours), Gold (15–30 minutes), Diamond (within 15 minutes).

My judi conducts anti-money laundering (AML) checks on transactions exceeding certain thresholds. Members may be required to submit supporting documents such as bank statements or proof of funds for compliance purposes. Failure to do so may result in a temporary suspension of withdrawals.

All funds deposited into a my judi account are intended solely for entertainment purposes. my judi offers no guarantee of returns and accepts no liability for any losses incurred by members during play.

My judi offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to specific terms stated at the time of the offer. The general terms applicable to all bonuses are as follows:

• Rollover Requirement (Wagering): All bonuses carry a rollover requirement of 20x to 35x the bonus amount (subject to specific bonus terms). For example: an RM100 bonus with a 25x rollover requires total wagers of RM2,500 before any withdrawal is permitted.
• Bonus Expiry Period: Unused bonuses will expire 14 days from the date of credit. Any rollover not completed within this period will result in automatic forfeiture of the bonus.
• One Bonus at a Time: Only one bonus may be active at a time. A new bonus may only be claimed after the current bonus has been completed or forfeited.
• Eligible Games: Not all games count towards fulfilling the rollover requirement. Please refer to the game contribution table on the bonus page for full details.

The my judi VIP Programme has four tiers: Standard, Silver, Gold, and Diamond. Each tier comes with distinct privileges, including cashback, higher withdrawal limits, priority support, and access to exclusive tables. VIP eligibility is assessed based on cumulative deposits and monthly playing activity.

All games offered at my judi — including slots, live Baccarat, Roulette, Blackjack, Dragon Tiger, Malaysia Super League football match odds, BWF badminton, MPL Malaysia esports, and more — must be played in accordance with the rules set for each game.

My judi's gaming system uses Random Number Generator (RNG) technology certified by independent auditing bodies to ensure fairness and unpredictability of game outcomes. For Live Casino, all rounds are recorded and retained for audit and dispute resolution purposes.

• Game results settled by the system are final and cannot be disputed on technical grounds or personal assumption
• Any internet connection disruption during gameplay is the member's responsibility – my judi is not liable for any losses arising from connectivity issues on the member's end.
• The use of automated software, bots, or any method that exploits system bugs is strictly prohibited.
• My judi reserves the right to void bets and reclaim winnings obtained through illegitimate means or exploitation

My judi members are expected to conduct themselves with courtesy and respect in all interactions on the platform, including in Live Casino chat rooms and customer support channels. Behaviour that causes disruption to other members or my judi staff will not be tolerated.

The following are strictly prohibited and may result in immediate account closure without compensation:

• Hate speech, offensive language, or sexual harassment across any communication channel
• Threats, extortion, or any attempt to improperly influence my judi staff
• Sharing or selling account credentials to a third party
• Claiming to represent or managing an account on behalf of another member for personal gain
• Making fraudulent claims or false complaints against my judi or other members

Members may request voluntary account closure at any time by contacting my judi's customer support. Prior to closure, all valid cash balances (excluding any unsettled bonus balances) will be returned to the original payment method.

My judi reserves the right to suspend or close an account without prior notice in the following circumstances:

• Confirmation that the member is under 21 years of age
• Failed identity verification or false registration information
• Activities suspected of involving fraud or money laundering
• Breach of terms & conditions in any section of this document
• Court orders or directives from relevant regulatory bodies

Programme Self-Exclusion available to members who wish to set limits or exclude themselves from the platform for a specified period or permanently. This forms part of my judi's commitment to responsible gaming.

My judi provides its services on an "as-is" basis. While we strive to keep the platform running smoothly and securely at all times, we cannot guarantee a completely uninterrupted or error-free service.

My judi is not liable for:

• Financial losses incurred by a member as a result of gaming or betting outcomes
• Service disruptions caused by factors beyond our control (force majeure, ISP outages, etc.)
• Any indirect, incidental, or consequential losses arising from the use of the platform
• Content on third-party websites or services linked from the my judi platform

My judi takes responsible gaming seriously. We believe entertainment should remain enjoyable and within your control. Do not let gaming become a financial burden or a source of stress in your daily life.

Responsible gaming tools available on my judi:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending
• Loss Limit: Set a maximum loss limit to prevent excessive spending
• Session Limit: Limit your daily play time or set session reminders
• Temporary Break (Cool-off): Suspend account access for 24 hours, 7 days, or 30 days
• Self-Exclusion: Permanently close your account for long-term protection

If you believe you or someone you know may have a gambling problem, please seek help immediately. Visit our Responsible Gaming us for more information and local Malaysian support resources.

My judi reserves the right to amend, update, or replace any part of this Terms & Conditions document at any time in response to business requirements, legal changes, or service improvements. The date of the most recent amendment will always be displayed at the top of this document.

Notification of material changes will be sent to members via:

• The email address registered to your my judi account
• In-app / website notifications upon login
• Announcements on the platform's homepage

Continued use of the my judi platform after any amendment is published constitutes full acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw your available balance.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, the my judi support team is available to assist you 24 hours a day, 7 days a week:

• Email: support@myjudi.biz
• Live Chat: Available on the platform's homepage (chat icon at the bottom right corner)
• Response Time: Live chat – within 5 minutes; Email – within 12 hours

For formal complaints or disputes, please submit complete details including your account number, date of incident, and a description of the dispute. All disputes will be investigated transparently, and a written response will be provided within 5 business days.